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Account Administration
Change of login and contact data, forgotten login data, login logs.
The control panel
Forgotten Password
Change password
Log in with BankID
Accounts, users, and bonuses
Manage your account, change access or billing information, log in to your account, etc.
The control panel
Forgotten Password
Change password
Log in with BankID
Adjust email settings after migration
Change settings in Outlook after migration
Changing settings in iOS after migration
Advanced settings
Set up MX, DKIM or SRV records, log in from abroad, antispam or email recovery
Protection limit for the number of e-mails sent
Spam from email address
Email Recovery
Memorized email inbox
Basic options
How to add a domain to your service, create a redirect, and change the name of the service or its parameters.
Service overview
Create a website for your domain
Redirect a page
Basic options
Create an email account, settings for auto-reply, filter, alias and redirections, copies, or changing passwords.
Create email account
Change email password
Email protocol (IMAP vs POP3)
CMS
Installation of the most common CMS - WordPress, Prestashop, Joomla, Drupal.
Geographic protection of CMS
DNS records
DNS is used to assign an IP address to a domain name. In this category, we're going to explain and describe all of our different DNS settings.
How long does it take for a DNS change to propagate?
What different types of DNS records are there?
Change your DNS to an external provider
Point a domain registered with another provider to your services with us
Domain
Terms & service for domain registration, transfer or owner change, agreement to changes.
Transfer a domain name to Websupport
Changing registrar (domain transfer)
Domain & DNS
Registration, owner change or transfer, DNS, and other domain settings.
Transfer a domain name to Websupport
How long does it take for a DNS change to propagate?
What different types of DNS records are there?
Changing registrar (domain transfer)
Drupal
Geographic protection of CMS
PHP updates
Email
Communication via email, filter setups, forwarding, and common email clients.
Troubleshooting email
Create email account
DKIM
Change email password
Email clients
Set up webmail, Outlook, Thunderbird, and other email clients on PC or mobile devices.
Set up email on your Android (Gmail)
Set up email on mobile with iOS
Webmail
Changing settings in iOS after migration
Error message email
Emails can't be sent or received, error messages and solutions, or deleted emails.
Troubleshooting email
Sign in to email outside of Sweden (GeoIP)
FTP
Create FTP account, log in, WebFTP, migration, and FTP clients.
WebFTP
Create subdomains
Create FTP users
FTP clients and connections
Getting started
Fundamental administration, for new as well as experienced users
Getting started with your services
Create email account
Keep your info updated
The control panel
Gmail
Send and receive email through Gmail
Joomla
Geographic protection of CMS
PHP updates
Magento
Geographic protection of CMS
PHP updates
Migration
Move web, email, and other data from an external host to Websupport.
Migration tool
Create a website for your domain
Transfer data from another provider
What happens to my email when I upgrade to the new platform?
Other CMS
Geographic protection of CMS
PHP updates
Outlook
Email settings in Outlook 2016
Payment and invoicing
Invoices, orders, crediting of services, or payment methods for our services.
Payment options
Add a card for automatic payment
Edit invoice information or invoice recipient
Course of events when invoicing
Prestashop
Geographic protection of CMS
PHP updates
SSL certificate
Security for communication with your visitors, installation of SSL certificates, HTTPS, EV SSL
Install SSL Certificate
Which SSL should I choose?
Enable Let’s Encrypt on your site
How to fix insecure http sites
Usable guides
Our most usable guides
Troubleshooting email
Getting started with your services
Keep your info updated
Install SSL Certificate
Web and PHP settings
Change the PHP version, password protect folders, create an FTP account or install an SSL certificate
Change PHP version
Webconsole – Shell
Support for old SQL databases is being removed
PHP updates
Web hosting
Web administration, database administration, PHP settings, and more advanced settings
Create a website for your domain
Enable Let’s Encrypt on your site
Change PHP version
Webconsole – Shell
Website Builder
The AI features in Website Builder
Windows
Sending emails via .NET
Send email via classic asp
WordPress
Geographic protection of CMS
PHP updates
WordPress Staging at Websupport
Update WordPress