{"id":25220,"date":"2026-07-09T14:11:50","date_gmt":"2026-07-09T12:11:50","guid":{"rendered":"https:\/\/kunskap.websupport.se\/?post_type=ht_kb&p=25220"},"modified":"2026-07-09T14:11:52","modified_gmt":"2026-07-09T12:11:52","slug":"cancel-a-billed-service","status":"publish","type":"ht_kb","link":"https:\/\/kunskap.websupport.se\/en\/kb\/cancel-a-billed-service\/","title":{"rendered":"Cancel a Billed Service"},"content":{"rendered":"\n

If you’ve received an invoice for a service you want to cancel, you can remove that specific cost from the invoice by logging in to your account with us. Follow the steps below to do this.<\/p>\n\n\n\n

    \n
  1. Log in to https:\/\/admin.websupport.se<\/a><\/li>\n\n\n\n
  2. Click “Invoices” in the top menu bar.<\/li>\n\n\n\n
  3. Click the invoice number in question.<\/li>\n\n\n\n
  4. Click the three dots to the right of the service you want to cancel and select “Delete”.<\/li>\n\n\n\n
  5. Then click “Save Changes”<\/li>\n<\/ol>\n\n\n\n

    The invoice is then cancelled and a new invoice will be sent with the remaining services. If you want to remove more services, repeat the process. Note that when the new invoice is created, it will be assigned a new invoice\/OCR number.<\/p>\n\n\n\n

    If there was only one service on the invoice, the invoice will simply be cancelled.<\/p>\n","protected":false},"excerpt":{"rendered":"

    If you’ve received an invoice for a service you want to cancel, you can remove that specific cost from the invoice by logging in to your account with us. Follow the steps below to do this. 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