{"id":24938,"date":"2026-07-03T14:54:59","date_gmt":"2026-07-03T12:54:59","guid":{"rendered":"https:\/\/kunskap.websupport.se\/?post_type=ht_kb&#038;p=24938"},"modified":"2026-07-03T14:55:01","modified_gmt":"2026-07-03T12:55:01","slug":"email-filters","status":"publish","type":"ht_kb","link":"https:\/\/kunskap.websupport.se\/en\/kb\/email-filters\/","title":{"rendered":"Email filters"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Instructions for beginners<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our webmail gives you the ability to create high-quality email filters. With a set filter, you can block spam and other unwanted messages. You can also download your filter settings and apply them to other email addresses in other email clients.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p class=\"wp-block-paragraph\">1. <strong>Log in to<\/strong> <strong><a href=\"https:\/\/webmail.websupport.se\">webmail.websupport.se<\/a><\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"382\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_HleiQnxlCB-783x382.png\" alt=\"\" class=\"wp-image-20251\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_HleiQnxlCB-783x382.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_HleiQnxlCB-50x24.png 50w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_HleiQnxlCB-1536x750.png 1536w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_HleiQnxlCB-60x29.png 60w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_HleiQnxlCB-100x49.png 100w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_HleiQnxlCB.png 1920w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">2. Click Settings on the left.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"382\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_smeV4GCvrZ-783x382.png\" alt=\"\" class=\"wp-image-20257\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_smeV4GCvrZ-783x382.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_smeV4GCvrZ-50x24.png 50w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_smeV4GCvrZ-1536x750.png 1536w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_smeV4GCvrZ-60x29.png 60w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_smeV4GCvrZ-100x49.png 100w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_smeV4GCvrZ.png 1920w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3. Select &#8220;Filters&#8221; from the left menu that appears.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"382\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_btN9XaF1QN-783x382.png\" alt=\"\" class=\"wp-image-20259\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_btN9XaF1QN-783x382.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_btN9XaF1QN-50x24.png 50w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_btN9XaF1QN-1536x750.png 1536w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_btN9XaF1QN-60x29.png 60w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_btN9XaF1QN-100x49.png 100w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_btN9XaF1QN.png 1920w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Here you can choose between Filter sets and Filters. First create a filter group by clicking Actions \u2192 New filter group. Then fill in a Filter group name and select &#8220;Save&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"382\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_qKkYIDUrK8-783x382.png\" alt=\"\" class=\"wp-image-20263\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_qKkYIDUrK8-783x382.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_qKkYIDUrK8-50x24.png 50w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_qKkYIDUrK8-1536x750.png 1536w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_qKkYIDUrK8-60x29.png 60w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_qKkYIDUrK8-100x49.png 100w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_qKkYIDUrK8.png 1920w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;ve created filters before, they&#8217;re available in a filter package called Manageive. We advise against deleting it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Standard filters<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. Auto-replies<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To set up an auto-reply, create a filter as shown below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fill in the filter name (A). Select the option &#8220;Filter all messages&#8221; (B). Select the option &#8220;Reply to message&#8221; (C). Fill in the message text you want to reply with and the subject of the email. Finally, select Save.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The filter above will send the preset message as a reply to all incoming email.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"382\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_dKP6u7DQR6-783x382.png\" alt=\"\" class=\"wp-image-20388\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_dKP6u7DQR6-783x382.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_dKP6u7DQR6-50x24.png 50w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_dKP6u7DQR6-1536x750.png 1536w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_dKP6u7DQR6-60x29.png 60w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_dKP6u7DQR6-100x49.png 100w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/11\/chrome_dKP6u7DQR6.png 1920w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Anti-spam filter<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re getting a lot of spam, the filter below is a good measure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fill in the filter name A). For incoming messages, select the option &#8220;Filter on all following rules&#8221; (standard). Set &#8220;Subject&#8221; and &#8220;contains&#8221; (B). In &#8220;Perform these actions&#8221;, select the option &#8220;Move message to spam&#8221; (C) or another action if you prefer. Finally, click Save.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Instructions for beginners Our webmail gives you the ability to create high-quality email filters. With a set filter, you can block spam and other unwanted messages. You can also download your filter settings and apply them to other email addresses in other email clients. 1. Log in to webmail.websupport.se. 2&#8230;.<\/p>\n","protected":false},"author":44,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[393],"ht-kb-tag":[],"class_list":["post-24938","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Email filters - Websupport kunskapsdatabas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kunskap.websupport.se\/en\/kb\/email-filters\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Email filters - Websupport kunskapsdatabas\" \/>\n<meta property=\"og:description\" content=\"Instructions for beginners Our webmail gives you the ability to create high-quality email filters. 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