{"id":21788,"date":"2024-07-02T15:38:16","date_gmt":"2024-07-02T13:38:16","guid":{"rendered":"https:\/\/kunskap.websupport.se\/kb\/changing-settings-in-ios-after-migration\/"},"modified":"2024-07-02T15:38:16","modified_gmt":"2024-07-02T13:38:16","slug":"changing-settings-in-ios-after-migration","status":"publish","type":"ht_kb","link":"https:\/\/kunskap.websupport.se\/en\/kb\/changing-settings-in-ios-after-migration\/","title":{"rendered":"Changing settings in iOS after migration"},"content":{"rendered":"\n<p>This guide shows you how to change your email settings after moving to our new platform. However, the same steps are followed if you have an iPad.<\/p>\n\n<h2 class=\"wp-block-heading\">Navigate to the settings<\/h2>\n\n<p>Start by going to &#8220;Settings&#8221;. Next, select &#8220;Mail&#8221; and then &#8220;Accounts&#8221;. Click on the account in question and then on &#8220;Account settings&#8221;.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"1695\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0315-783x1695.png\" alt=\"\" class=\"wp-image-21067\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0315-783x1695.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0315-23x50.png 23w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0315-710x1536.png 710w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0315-28x60.png 28w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0315-46x100.png 46w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0315.png 828w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">Change settings for incoming mail<\/h2>\n\n<p>We start by changing the incoming settings. Change the server to &#8220;imap.websupport.se&#8221; and press &#8220;Done&#8221; at the top right.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"1695\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-1-783x1695.png\" alt=\"\" class=\"wp-image-21076\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-1-783x1695.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-1-23x50.png 23w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-1-710x1536.png 710w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-1-28x60.png 28w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-1-46x100.png 46w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-1.png 828w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">Change settings for outgoing mail<\/h2>\n\n<p>Tap on your account again and then &#8220;Account settings&#8221; so we end up on the incoming settings. At the bottom, tap the server address for outgoing mail. Press again when it appears under &#8220;Primary Server&#8221;.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"1695\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-kopia-783x1695.png\" alt=\"\" class=\"wp-image-21078\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-kopia-783x1695.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-kopia-23x50.png 23w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-kopia-710x1536.png 710w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-kopia-28x60.png 28w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-kopia-46x100.png 46w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0316-kopia.png 828w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"1695\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0317-783x1695.png\" alt=\"\" class=\"wp-image-21069\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0317-783x1695.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0317-23x50.png 23w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0317-710x1536.png 710w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0317-28x60.png 28w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0317-46x100.png 46w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0317.png 828w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n<p>Then change the outgoing server to &#8220;smtp.websupport.se&#8221;. Then press &#8220;Done&#8221; at the top right.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"1695\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0318-783x1695.png\" alt=\"\" class=\"wp-image-21071\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0318-783x1695.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0318-23x50.png 23w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0318-710x1536.png 710w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0318-28x60.png 28w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0318-46x100.png 46w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2022\/12\/IMG_0318.png 828w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n<p>After that, everything should work as it should!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide shows you how to change your email settings after moving to our new platform. However, the same steps are followed if you have an iPad. Navigate to the settings Start by going to &#8220;Settings&#8221;. Next, select &#8220;Mail&#8221; and then &#8220;Accounts&#8221;. Click on the account in question and then&#8230;<\/p>\n","protected":false},"author":43,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[448,398],"ht-kb-tag":[],"class_list":["post-21788","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-adjust-email-settings-after-migration","ht_kb_category-email-clients"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Changing settings in iOS after migration - Websupport kunskapsdatabas<\/title>\n<meta name=\"description\" content=\"This guide shows you how to change your email settings after moving to our new platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kunskap.websupport.se\/en\/kb\/changing-settings-in-ios-after-migration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Changing settings in iOS after migration - 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