{"id":20744,"date":"2022-03-31T12:58:58","date_gmt":"2022-03-31T10:58:58","guid":{"rendered":"https:\/\/kunskap.websupport.se\/kb\/keep-your-info-updated\/"},"modified":"2022-03-31T12:59:04","modified_gmt":"2022-03-31T10:59:04","slug":"keep-your-info-updated","status":"publish","type":"ht_kb","link":"https:\/\/kunskap.websupport.se\/en\/kb\/keep-your-info-updated\/","title":{"rendered":"Keep your info updated"},"content":{"rendered":"<span class=\"su-label su-label-type-success\">Instruktioner l\u00e4mpliga f\u00f6r nyb\u00f6rjare<\/span>\n\n<p style=\"font-size:18px\">We&#8217;re using three methods to verify you as a customer: <strong>email, phone, or logging in to the control panel.<\/strong> For that reason, it&#8217;s important to keep your information updated. This guide will show you how you edit your contact and invoice information. Also how you can move forward if you lost access to your contact information.<\/p>\n\n<hr class=\"wp-block-separator\"\/>\n\n<h3 class=\"wp-block-heading\"><strong>Phone number \/ Email<\/strong><\/h3>\n\n<p>1. Log in to your control panel (<a href=\"http:\/\/admin.websupport.se\">admin.websupport.se<\/a>)<br\/>2. Click on your username on the top right<br\/>3. Click &#8220;Account settings&#8221;<br\/>4. Edit any incorrect info.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"327\" height=\"340\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_8KTMsaPTLA.png\" alt=\"\" class=\"wp-image-19781\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_8KTMsaPTLA.png 327w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_8KTMsaPTLA-48x50.png 48w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_8KTMsaPTLA-58x60.png 58w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_8KTMsaPTLA-96x100.png 96w\" sizes=\"auto, (max-width: 327px) 100vw, 327px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"560\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_peoaDuvr2o.png\" alt=\"\" class=\"wp-image-19782\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_peoaDuvr2o.png 649w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_peoaDuvr2o-50x43.png 50w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_peoaDuvr2o-60x52.png 60w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_peoaDuvr2o-100x86.png 100w\" sizes=\"auto, (max-width: 649px) 100vw, 649px\" \/><\/figure>\n\n<p>You can add only one phone number. Although it is possible to add multiple email addresses. Just add a comma between every address in the field to separate them. <strong>We recommend using at least two emails where you check one of them regularly. The other one will then be used as a backup if the first one stops working for some reason.<\/strong><\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Editing your invoice contact <\/strong><\/h3>\n\n<p>1. Log in to your control panel (<a href=\"https:\/\/admin.websupport.se\">admin.websupport.se<\/a>)<br\/>2. Click on your username on the top right<br\/>3. Select billing profile<br\/>4. Edit any incorrect info.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"335\" height=\"350\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_PmgZXFV0Ed.png\" alt=\"\" class=\"wp-image-19783\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_PmgZXFV0Ed.png 335w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_PmgZXFV0Ed-48x50.png 48w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_PmgZXFV0Ed-57x60.png 57w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_PmgZXFV0Ed-96x100.png 96w\" sizes=\"auto, (max-width: 335px) 100vw, 335px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"531\" src=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_2BzHnaYkWL-783x531.png\" alt=\"\" class=\"wp-image-19784\" srcset=\"https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_2BzHnaYkWL-783x531.png 783w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_2BzHnaYkWL-50x34.png 50w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_2BzHnaYkWL-60x41.png 60w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_2BzHnaYkWL-100x68.png 100w, https:\/\/kunskap.websupport.se\/app\/uploads\/sites\/4\/2021\/01\/chrome_2BzHnaYkWL.png 795w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re using three methods to verify you as a customer: email, phone, or logging in to the control panel. For that reason, it&#8217;s important to keep your information updated. This guide will show you how you edit your contact and invoice information. Also how you can move forward if you&#8230;<\/p>\n","protected":false},"author":8,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[396,395],"ht-kb-tag":[],"class_list":["post-20744","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started","ht_kb_category-usable-guides"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Keep your info updated - Websupport kunskapsdatabas<\/title>\n<meta name=\"description\" content=\"To verify our customer, we&#039;re using email, phone, or by logging in to the control panel. 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